Quality Assurance

Quality assurance

Quality assurance at Esteves Group means setting high quality standards, using state-of-the-art technology and ensuring the knowledge and commitment that maintain those standards.

Knowledge is a key to advanced technology

A base of talent spanning 100 years in the die industry provides a strong foundation for offering quality products and services. At Esteves Group we capitalize on that legacy to constantly expand our knowledge and technology through research and development.

We continue to improve overall quality and service by advancing technology to help automate, streamline repetitive processes, and improve production.

Our definition of service is what sets us apart…

ISO 9001:2015

Esteves Group is one of the leading companies in the field of production and refurbishing of diamond and tungsten carbide tools for drawing and extrusion of all types of metallic wires. We have introduced organizational processes to achieve excellence in our products and services. We base our efforts to achieve our quality objectives on the requirements of the ISO 9001:2015 Standard.

Customer satisfaction

• We seek to understand and to satisfy the customer needs and expectations.
• We are committed to achieving the highest level of customer satisfaction.
• We aim for continuous improvement of customer satisfaction.

Quality and employee satisfaction

• We create a positive working atmosphere to promote quality awareness.
• We educate and motivate our employees in connection with quality.
• We provide our employees with opportunities for their personal and professional growth.
• We provide our employees with a secure and healthy place to work.

Continuous improvement

• We listen and respond to all ideas and suggestions.
• We promote leadership and teamwork.
• We define measurable quality objectives.
• We ensure continuous investigations of our Quality Management System.

Strategic relationships

• We aim to reach a high-level of quality in the relationship with our suppliers.
• We cooperate with the efforts of continuous improvement in effectiveness and efficiency of our suppliers.
• We share our ideas, to advance quality management.

Commitment to comply with legal requirements

• We are committed to transparency and compliance with the laws and our internal set of regulations.
• We comply with laws and regulations about the environment and health and safety.

All of us at Esteves are committed to this quality policy.